MSP client portal
The MSP client portal your clients will actually open (because there's no login)
Ask MSPs who deployed a client portal what happened next, and the honest answer repeats: nothing. In a heavily-upvoted r/msp thread on client-facing portals, one MSP put it plainly — “the vast majority of end users simply wouldn't use it. Why? Because you have to log in.” The portal wasn't bad. The login was fatal.
The heavyweight route makes it worse before it makes it better: CloudRadial-class platforms are genuinely capable, and they cost weeks of configuration, a setup fee, and an adoption campaign to get clients through the front door — for a door most of them will never open twice.
The fix isn't a better portal. It's removing the thing that kills portals. QBR Studio gives every client a zero-login page: one branded URL that just opens.
What a zero-login client page gives you
One stable, branded URL per client
Not a login screen — a page. Your logo, your color, a clean address you can pin in the client's ticket footer, email signature, or Teams channel. It's always current, so 'where's that report?' has a permanent answer.
A live red/amber/green scorecard
The client's current health at a glance — service, assets, risk — computed from your PSA data, not typed in. When they open the page mid-quarter, they see today's picture, not last quarter's PDF.
Every published report, in one place
QBRs and monthly reports accumulate on the page as you publish them. The history is the story: a client scrolling back through four quarters of reviews is a client seeing your work compound.
Commitment status, carried forward
What you recommended, what they approved or declined, what got done — visible on the page between meetings. Recommendations stop evaporating after the QBR call, and declined items stay on the record.
View telemetry
You see which clients open their page and when. Before a renewal conversation, that's the difference between guessing at engagement and knowing it. It's also an early churn signal: a client who's stopped looking is telling you something.
No login. Ever.
No accounts to provision, no passwords to reset, no adoption campaign to run. The link opens. That's the whole onboarding, for you and for them — about 30 minutes from signup to a live client page.
What this is not (read before you buy)
QBR Studio's client page is not a ticketing portal. There's no ticket submission, no service catalog, no self-service storefront, no wallboards. If those are requirements, a full portal product — CloudRadial and its class — is the right buy, and you should budget for the setup project and the adoption push that come with it. Our page does one job: put your reporting and your commitments in front of the client with zero friction. See the CloudRadial comparison for the honest version of that trade.
Where the page comes from
The client page is the front door of QBR Studio's reporting engine. Connect your PSA and every client gets a drafted QBR — executive summary, scorecard, SLA metrics, asset lifecycle, refresh budget — plus the page it publishes to. If you're evaluating the whole category, start with the QBR software buyer's guide; if branding is the sticking point, the white-label page spells out exactly what's yours and what isn't. Still doing reviews by hand? Take the free QBR template pack instead.
FAQ
Do my clients need a login?
No — that's the point. Each client gets a stable branded URL that opens instantly on any device. There are no client accounts anywhere in the product.
If there's no login, is it secure?
Each page lives at an unguessable per-client URL that you control and can rotate at any time. It shows reports and scorecards — the same material you'd attach to an email today — not remote access, not credentials, not ticket contents. If a link ever leaks, rotate it and the old one dies.
Can clients submit tickets through it?
No. It's a reporting page, not a service desk frontend. Your existing email/phone/PSA intake keeps doing that job — which, in most MSPs, is what clients actually use anyway.
Is it white-label?
Yes — your logo, your brand color, no QBR Studio name on client-facing pages on any paid plan. The free plan carries a small watermark. Details on the white-label page.
How long does setup take?
About 30 minutes: sign up, connect ConnectWise Manage, Autotask or HaloPSA (or import CSV), and every client gets a page with a drafted report. No onboarding project, no setup fee.
What does it cost?
Client pages are part of every QBR Studio plan — flat $99/$199/$399 per month with unlimited clients. Free plan covers 2 clients, no card. Month-to-month.
Give every client a page they'll actually open.